Core Principles

• All care must strictly follow protocolized, evidence-based practice.

• Deliver timely, accurate, and compassionate emergency care at all times.

• Maintain discipline, respect, and ethical standards with colleagues, patients, and families.

Duty & Teamwork

• Duty allocations are structured and balanced across pools for fairness and service continuity.

• Leave and duty exchanges must follow established departmental policy and approval systems.

• Teamwork and clear communication are expected during shifts and handovers.

Conduct Standards

• Be punctual and maintain full presence during assigned duties.

• Uphold infection-control practices and patient-safety protocols across all five areas.

• Ensure accurate documentation and transparent clinical communication.

• Demonstrate leadership in crisis — “Swift pace and accuracy” is our guiding motto.